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THE ROLE & THE TEAM
The job holder will be part of the Order to Cash team in Zalando SE.
As a Credit Risk Officer, you will play a vital role in the efficient and effective collection of outstanding debts owed to our company.
The job holder will be mitigating credit risk via detailed analysis on the B2B customer portfolio based on business information and private company data provided by an external analytics company. Based on this data the job holder will negotiate payment plans or settlements with customers in accordance with company policies and regulations.
This will be in close alignment with the legal department and thus basic legal knowledge is a big plus.
If you have a passion for analytics, problem-solving, negotiation, and maintaining positive customer relationships, this position is for you - you will have the chance to work independently and as part of a team in a fast-paced environment.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
- You will work in highly motivated team of O2C professionals
- Key tasks will be taking care of payment plans or settlements with customers in accordance with company policies and regulations
- We support and encourage (new) initiatives, fresh ideas and meaningful insights to add value and suggest improvement recommendations to our B2B collections team.
- Be a go-to person for Credit Risk end-to-end for our internal Legal colleagues and our external analytics partners.
- Challenge and support them with your high quality, analytical insights in the core decision processes.
- Actively taking part in strategic decisions related to Credit Risk and Credit Limits.
- Help define the parameters in the FSCM tool.
WE'D LOVE TO MEET YOU IF
- A university degree in economics or postgraduate studies in finance/accounting
- 4+ years of financial experience (preferably in Credit Risk analysis for the position)
- Excellent judgement skills with independent decision making ability
- Excellent research and analytical skills, understanding credit risk, and focus on finding solutions
- Detail-oriented with strong organisational and time management skills.
- Excellent verbal and written communication skills in English, German language skills are a plus.
- Good knowledge of MS Office and proficiency in working with operating systems (knowledge of SAP Fi, FI-CA and FSCM will be an additional asset)
- Kindness, teamplay, empathy, and a customer-centric approach.
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFER
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start
- Relocation assistance available (subject to prior agreement)
- Family services, including counseling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available
- Drive your development through our training platform and biannual peer-to-peer review
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
Please note that all applications must be completed using the online form - we do not accept applications via email.
